You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this online service is to provide you with information about Network Professional Services, its partners and the products and services we offer.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Generally we do not share your information with third parties. We may share your information with our partners where you have expressed an interest in their products, or have need of their products or services.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia in secure facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
This online service is bound by the provisions of the Privacy Act 1988, including the Australian Privacy Principles.
Alternatively, you can write to us at:The Privacy Manager
Network Professional Services27 Gwynne StreetCremorne Vic 3121